School 3 / ENT101
Customer Relationship Capital
Included in paid school accessBuild customer trust, loyalty and advocacy through meaningful customer relationships, listening, service recovery and consistent value.
What you’ll learn
- Explain the core principles of Customer Relationship Capital.
- Assess realistic situations using the course frameworks.
- Choose actions and explain their effects on relationships.
- Build a practical plan using the course exercises.
Included in School 3 access · See school offer for duration
Prerequisites: Not specified — confirm before purchasing.
Includes this course’s existing interactive lessons, practice activities and assessments. School completion certificates are available after all configured requirements and reviews are satisfied. No accreditation is claimed.
This course is included in School 3 access. Individual courses and modules are not sold. Review the school offer below.
Preview the learning approach
Work through practical situations, choose a response, receive feedback and apply the concepts. This preview shows the course’s scope; full lessons and assessment answers are available only after enrolment.
School 3: Entrepreneurship and Business Growth
School 3 — Entrepreneurship and Business Growth
Access all currently listed courses in this school.
- ENT101 — Customer Relationship Capital
- ENT102 — Investor Relationship Strategy
- ENT103 — Strategic Partnerships for Startups
- ENT104 — Business Development Through Relationships
- ENT105 — Building a Referral Engine
- ENT106 — Relationship-Based Fundraising
- ENT107 — How Founders Build Powerful Networks
NGN 100,000.00 · 30 days from enrolment
Prerequisites: Introduction to Relationship Capital
Enrolment opening soon